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When I connect the doIP adapter to the OBD2, the truck asks me to enter service mode because it recognizes a diagnostic device. How do I check the vehicle's status directly?

Ouch, that sounds like quite a difficult beginning! Those issues in particular are new to me, but here's to hoping it works out after a reset or charge. I hope it improves from here on out

I got those same emails as well. I'm also confused about the second option. What was the purpose of doing the switch if it was possible without it, does it even benefit in any way? I saw that the Tesla store is selling it now without this option

Make sure you keep a record of everything! I've been concerned about the lack of clear documentation in some processes. Any emails, approval documents, and notes from phone calls. It's important to have a paper trail in case you need to escalate the isssue. You could also try sending a formal...